Have a query? We are sure you will find an answer to any issue regarding our products, your order or anything else in our Knowledge Base feature. We are proud of our vast experience in this industry and happy to offer this facility to streamline our customer service. Drafted by our team of experts from a variety of business backgrounds, this feature has taken months of careful construction to ensure you can resolve any issue independently and as quickly as possible. This is just one more feature that allows our customers to enjoy a smooth and efficient process and concentrate on what they truly enjoy; their supplements.
If for any reason you cannot find an answer to your query in our Knowledge Base or in our FAQ section, our Customer Service team are on hand and happy to help with any query. Submit a ticket to the relevant department by clicking here or contact using the details below:
Tel: 01924 428 420
Our lines are open 10.00am - 6.00pm, Monday to Friday. (excluding Bank Holidays)
Fraud Check delays:
As a market leader, we are extremely proud to ship all over the world on a daily basis. As a result, please note that in some cases, as a first time customer you MAY be asked to provide proof of billing address, particularly if the order is of high value. This is a security measure to provide peace of mind to ourselves and our customers for all futures order, and further streamline our customer experience. To speed up this process, keep an eye on your email around the date of your order.
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