International shipping and tracking
Shipping to other countries is performed by our international fulfillment service. During checkout you will see all the product prices, shipping prices, duties, taxes and handling charges in GBP.
Through our partnership, we are able to provide our international shoppers with attractive shipping prices. These are calculated during checkout and are based on a number of factors, the destination country, the number of items you purchased and the total weight of the parcel.
FREE shipping on orders to international users (Prices in GBP):
Austria on orders over £150
Australia on orders over £150
Belgium on orders over £100
Bosnia on orders over £250
Bulgaria on orders over £250
Canada on orders £150
Croatia on on orders over £250
Czech Republic on orders over £180
Denmark on orders over £150
Estonia on orders over £250
Finland on orders over £250
France on orders over £125
Germany on orders over £100
Greece on orders over £250
Hungary on orders over £250
Iceland on orders over £250
Italy on orders over £150
Latvia on orders over £250
Lithuania on orders over £250
Luxembourg on orders over £110
Netherlands on orders over £100
Norway on orders over £200
Poland on orders over £250
Portugal on orders over £250
Republic of Ireland over £115
Romania on orders over £250
Serbia on orders over £250
Slovakia on orders over £180
Slovenia on orders over £250
Spain on orders over £150
Sweden on orders over £200
Switzerland on orders over £150
USA on orders over £125
Flat Rate Shipping Costs for Selected Countries (Prices in GBP)
Where orders don't qualify for free shipping the following rates apply.
Czech Republic £8.99
Republic of Ireland £4.99
If your country isnt in the list above, please contact our customer service team on +441924428420 to find out if we can ship to you and costs. In most cases for parcels under 2kg there will be a £7.99 shipping charge.
Items are shipped within 1 day and generally arrive within 2 – 7 business days, depending on the chosen service level and location. Based on the destination and the selected shipping method, you will be provided with a more accurate timeframe during the checkout. Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.
Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European Union. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.
However, for certain shipping methods we may be able to support calculation and pre-payment of such duties and taxes. Shipping methods that support pre-payment of duties and taxes will be marked as such during checkout, so you can easily identify them. Should you choose to use this option and prepay duties and taxes as part of your checkout process, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).
International Reshipment Charge
If the courier has to re-deliver a parcel, due to a fault of the customer, there will be a charge to cover reshipment plus handling fees. Please contact us to provide further information as shipping charges will vary based on weight and destination.
If the Supplier has to re-deliver a parcel due to a fault of the customer, there will be a charge of at least £7.50 to cover our freight, shipping and handling costs.