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Shipping

UK Shipping

We offer free next day delivery for all orders over £60 shipping to the mainland UK (excluding Scottish Highlands). That is right, order over £60 and you not only get free delivery but get it next day for free.

Predator Nutrition uses DPD, Royal Mail and Yodel as our main carriers. UK Customers will be able to select their preferred method of shipping although Royal Mail is unavailable as an option for orders weighing over 1kg.

It is of the up most importance that we try to get your parcel delivered on the first attempt. This way everyone is happy. Here are some suggestions on how we can make this happen: 

  • Please ensure that someone is home to sign for the parcel (this can be you, a friend or family member)
If that’s not possible……
  • Arrange to have your delivery sent to your place of work; providing you have made an order with us before, we can have parcels sent straight to your workplace.
If that’s no good……
  • Maybe you have a secure place at home that your parcel can be left i.e. in a coal bunker or garden shed. Or better still you may know of a neighbour who would be able to sign for the package. (REMEMBER TO PUT ANY NOTES LIKE THIS ON YOUR ORDER)

Hopefully one of these options will apply to you and we will be able to get your package delivered on the 1st attempt.

UK Shipping Costs

We offer FREE UK mainland (excl. Highlands) shipping on orders over £60. Orders under £60 to the UK mainland excl. Highlands start at £1.99.  Wheyhey Ice Cream and Kezie Foods products can be shipped next day only and only ship Tuesday, Wednesday and Thursday. Deliveries to BFPO addresses will be charged at standard UK postal rates but with a 5kg limit on orders. Shipments to Northern Ireland, the Scottish Highlands, UK Islands, Channel Islands and Europe are calculated according to weight but there is a MAXIMUM charge of £15 to Northern Ireland, Scottish Highlands and non-mainland UK. FREE shipping on all orders over £250 to non-mainland UK.

 

Tracking for UK parcels

Finally if you know your parcel is on the way and you want to track it for yourself, then simply click the link below.

http://www.dpd.co.uk

http://www.royalmail.com

http://tracking.yodel.co.uk

Finally, we accept that unfortunately there may sometimes be occasions when, for some reason, there is a problem with delivery. It may arrive late; it may arrive damaged; it may not arrive at all. In any of these cases, we will endeavour to ensure that a replacement is arranged with the absolute minimum of fuss for you, and that you get a full refund for any postage you have paid. Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged £9.99 if we make a collection on their behalf.

Whilst we do try to keep all our info pages polite and friendly, for legal reasons brought about by a minority of our customers, we do need to state that it is the customer's responsibility to ensure that they are present to sign for the parcel. In no way can Predator Nutrition or DPD/Royal Mail/Yodel be held liable for failed deliveries unless either of those parties has been negligent in their duty to deliver.

 

International shipping and tracking


We have implemented a number of changes to how we handle international orders to make it cheaper, faster and more convenient for users.

  1. You can now pay in your own currency using the most popular payment methods in your country
  2. We have introduced flat rate shipping to simplify costs.
  3. We have reduced the levels of spend that qualify for free shipping
  4. We now offer faster shipping by air express so orders can arrive in as little as 2 days.
 

Shipping to all other countries is performed by our international fulfillment service. During browsing and checkout you will see all the product prices, shipping prices, duties, taxes and handling charges in your local currency.

Through our partnership, we are able to provide our international shoppers with attractive shipping prices. Shipping prices are calculated during checkout and are based on a number of factors, including the chosen service level (Standard or Express), the destination country, the number of items you purchased and the total weight of the parcel. You will be able to see the exact shipping costs in your preferred currency during the checkout process.

 

FREE shipping on orders to international users:

Austria on orders over 150

Belgium on orders over €150

Denmark on orders over €150

Finland on orders over €250

France on orders over €150

Germany on orders over €150

Ireland on orders over €150

Italy on orders over €150

Netherlands on orders over €150

Norway on orders over 2100NOK

Sweden on orders over 1750 SEK

Spain on orders over €150

 

Flat Rate Shipping Costs for Selected Countries 

 

Where orders don't qualify for free shipping the following rates apply.

Australia 40 AUD

Austria  €10

Belgium €10

Canada 39 CAD

Denmark  €14

Finland €18

France €10

Germany €10

India 2130 INR

Ireland €10

Italy €14

Netherlands €10

Norway 290 NOK

Singapore 40 SGD

Sweden 140 SEK

Spain €12

United States of America 25 USD

Items are shipped within 1 day and generally arrive within 2 – 7 business days, depending on the chosen service level and location. Based on the destination and the selected shipping method, you will be provided with a more accurate timeframe during the checkout. Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.

Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European Union. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.

However, for certain shipping methods we may be able to support calculation and pre-payment of such duties and taxes. Shipping methods that support pre-payment of duties and taxes will be marked as such during checkout, so you can easily identify them. Should you choose to use this option and prepay duties and taxes as part of your checkout process, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).

 

International Reshipment Charge

If the courier has to re-deliver a parcel, due to a fault of the customer, there will be a charge to cover reshipment plus handling fees. Please contact us to provide further information as shipping charges will vary based on weight and destination.

  

Redelivery

If the Supplier has to re-deliver a parcel due to a fault of the customer, there will be a charge of at least £7.50 to cover our freight, shipping and handling costs.