International shipping and tracking

Shipping to other countries is performed by our international fulfillment service. During checkout you will see all the product prices, shipping prices, duties, taxes and handling charges in GBP.

Through our partnership, we are able to provide our international shoppers with attractive shipping prices. These are calculated during checkout and are based on a number of factors, the destination country, the number of items you purchased and the total weight of the parcel. 

FREE shipping on orders to international users (Prices in GBP):

Austria on orders over £160 
Australia on orders over £160 (if under 2kg)*
Belgium on orders over £110
Bosnia on orders over £260
Bulgaria on orders over £260
Canada on orders £160 (if under 2kg)*
Croatia on on orders over £260
Czech Republic on orders over £190
Denmark on orders over £160
Estonia on orders over £260
Finland on orders over £199
France on orders over £135
Germany on orders over £110
Greece on orders over £260
Hungary on orders over £260
Iceland on orders over £260
Italy on orders over £160
Latvia on orders over £260
Lithuania on orders over £260
Luxembourg on orders over £120
Netherlands on orders over £110
Norway on orders over £210
Poland on orders over £260
Portugal on orders over £199
Republic of Ireland over £125

Romania on orders over £260
Serbia on orders over £260
Slovakia on orders over £190
Slovenia on orders over £260
Spain on orders over £160

Sweden on orders over £199
Switzerland on orders over £160
USA on orders over £135 (if under 2kg)*

Flat Rate Shipping Costs for Selected Countries (Prices in GBP)

Country Price Free Shipping
Austria £7.99 Free on orders over £160
Australia £7.99 * Free on orders over £160 (under 2kg) **
Belgium £4.99 Free on orders over £160
Bosnia £19.99 Free on orders over £260
Bulgaria £16.99 Free on orders over £260
Canada £7.99 * Orders over £160 (under 2kg) **
Croatia £11.99 Free on orders over £260
Czech Republic £10.99 Free on orders over £190
Denmark £6.99 Free on orders over £160
Estonia £12.99 Free on orders over £260
Finland £11.99 Free on orders over £199
France £5.99 Free on orders over £135
Germany £4.99 Free on orders over £110
Greece £12.99 Free on orders over £260
Hungary £11.99 Free on orders over £260
Iceland £19.99 Free on orders over £260
India £12.99 * Doesn’t qualify for free shipping
Indonesia £12.99 * Doesn’t qualify for free shipping
Israel £12.99 * Doesn’t qualify for free shipping
Italy £7.99 Free on orders over £160
Japan £12.99 * Doesn’t qualify for free shipping
Kuwait £12.99 * Doesn’t qualify for free shipping
Latvia £12.99 Free on orders over £260
Lithuania £10.99 Free on orders over £260
Luxembourg £7.99 Free on orders over £120
Netherlands £4.99 Free on orders over £110
New Zealand £12.99 * Doesn’t qualify for free shipping
Norway £6.99 - £13.99 Free on orders over £210
Poland £11.99 Free on orders over £199
Portugal £9.99 Free on orders over £199
Qatar £12.99 Doesn’t qualify for free shipping
Republic of Ireland £4.99 Free on orders over £125
Romania £12.99 Free on orders over £260
Saudi Arabia £9.99 * Doesn’t qualify for free shipping
Serbia £15.99 Free on orders over £260
Singapore £12.99 * Doesn’t qualify for free shipping
Slovakia £9.99 Free on orders over £190
Slovenia £11.99 Free on orders over £260
Spain £8.99 Free on orders over £160
Sweden £9.99 Free on orders over £199
Switzerland £10.99 Free on orders over £160
United Arab Emirates £12.99 * Doesn’t qualify for free shipping
USA £7.99 * Free on orders over £135
 

* Parcels over the weight of 2kg will be charged depending on the weight of the parcel.
**Parcels over the weight of 2kg will not qualify for FREE SHIPPING and therefore will be charged depending on the weight of the parcel.

If your country isnt in the list above, please contact our customer service team on +441924428420 to find out if we can ship to you and costs. In most cases for parcels under 2kg there will be a shipping charge between £7.99 and £12.99.

Delivery Times

Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.

Country Standard Shipping Express Shipping
Austria 3 - 6 Days 2 - 4 Days
Australia 6 - 12 Days 2-4 Days
Belgium 3 - 6 Days 2-4 Days
Bosnia 3 - 6 Days 2-4 Days
Bulgaria 3 - 6 Days 2-4 Days
Canada 5 - 9 Days 2-4 Days
Croatia 3 - 6 Days 2-4 Days
Czech Republic 3 - 6 Days 2-4 Days
Denmark 3 - 6 Days 2-4 Days
Estonia 3 - 6 Days 2-4 Days
Finland 3 - 6 Days 2-4 Days
France 3 - 6 Days 2-4 Days
Germany 3 - 6 Days 2-4 Days
Greece 3 - 6 Days 2-4 Days
Hungary 3 - 6 Days 2-4 Days
Iceland 3 - 6 Days 2-4 Days
India 6 - 12 Days 2-4 Days
Indonesia 6 - 12 Days 2-4 Days
Israel 6 - 12 Days 2-4 Days
Italy 3 - 6 Days 2-4 Days
Japan 6 - 12 Days 2-4 Days
Kuwait 6 - 12 Days 2-4 Days
Latvia 3 - 6 Days 2-4 Days
Lithuania 3 - 6 Days 2-4 Days
Luxembourg 3 - 6 Days 2-4 Days
Netherlands 3 - 6 Days 2-4 Days
New Zealand 6 - 12 Days 2-4 Days
Norway 3 - 6 Days 2-4 Days
Poland 3 - 6 Days 2-4 Days
Portugal 3 - 6 Days 2-4 Days
Qatar 3 - 6 Days 2-4 Days
Republic of Ireland 3 - 6 Days 2-4 Days
Romania 3 - 6 Days 2-4 Days
Saudi Arabia 6 - 12 Days 2-4 Days
Serbia 3 - 6 Days 2-4 Days
Singapore 6 - 12 Days 2-4 Days
Slovakia 3 - 6 Days 2-4 Days
Slovenia 3 - 6 Days 2-4 Days
Spain 3 - 6 Days 2-4 Days
Sweden 3 - 6 Days 2-4 Days
Switzerland 3 - 6 Days 2-4 Days
United Arab Emirates 6 - 12 Days 2-4 Days
USA 5 - 9 Days 2-4 Days

Items are shipped within 1 day and generally arrive within 2 – 7 business days, depending on the chosen service level and location. Based on the destination and the selected shipping method, you will be provided with a more accurate timeframe during the checkout. Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.

Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European Union. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.

However, for certain shipping methods we may be able to support calculation and pre-payment of such duties and taxes. Shipping methods that support pre-payment of duties and taxes will be marked as such during checkout, so you can easily identify them. Should you choose to use this option and prepay duties and taxes as part of your checkout process, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).

International Reshipment Charge

If the courier has to re-deliver a parcel, due to a fault of the customer, there will be a charge to cover reshipment plus handling fees. Please contact us to provide further information as shipping charges will vary based on weight and destination.

Redelivery

If the Supplier has to re-deliver a parcel due to a fault of the customer, there will be a charge of at least £7.50 to cover our freight, shipping and handling costs.

PO Boxes

Please be aware that orders sent to PO Boxes could attract additional charge for the amount of £9.