Here at Predator Nutrition we strive to provide fast and efficient delivery options for our customers so that they receive their purchased goods within the chosen timeframe. We use a selection of different courier including Hermes, DPD and Royal Mail. Customers can select their preferred option during the Checkout section of their order.
We offer FREE DELIVERY for orders worth £40 or more and these are shipped using the best available delivery service. We also offer Free Next Working Day delivery for orders over a certain value (currently £75 but this may change from time to time). For SAME DAY DISPATCH, you need to place your order before 5PM BST otherwise your order will be dispatched the following working day.
Available Couriers and Costs
- Standard Delivery – deliveries made from Monday to Saturday with a shipping cost of £2.99. FREE delivery is available for orders over £40. Delivered in 2-3 days by Hermes. *Excluding Northern Ireland, The Scottish Highlands & Islands
- Hermes NEXT WORKING DAY – deliveries made from Monday to Saturday with a shipping cost of £3.99. FREE delivery is available for orders over £75. *Excluding Northern Ireland, The Scottish Highlands & Islands/li>
- DPD NEXT WORKING DAY - deliveries made from Monday to Friday with a delivery cost of £4.99. *Excluding Northern Ireland, The Scottish Highlands & Islands
- DPD SATURDAY DELIVERY - only available on our website on Fridays. The delivery cost is £6.99. *Excluding Northern Ireland, The Scottish Highlands & Islands
- ROYAL MAIL 2-3 DAY DELIVERY SERVICE – This service is only available for certain areas of the UK, where we can only use Royal Mail. These deliveries are made from Monday to Saturday.
Tracking and Delivery
Once your order has been dispatched, you will be sent a ‘Shipping Confirmation’ email which will provide you with the tracking number of your parcel and also the tracking link that you can use to view the tracking information. It is of great importance that you provide your correct email address otherwise you will not receive this email. On rare occasions, our emails are filtered into your Junk/Clutter Folder by your email provider so please check this folder before contacting us for any delivery queries.
Once you have been sent your tracking information, you can track your parcel by clicking the relevant courier link below:
Unfortunately, as with all delivery services there are rare occasions when there is a problem with delivery. If you do not receive your order by the expected delivery date, you MUST inform us at firstname.lastname@example.org within 48 HOURS so we can investigate with the relevant courier immediately. Failure to do so may mean we are unable to remedy the problem which may include a refund or reshipment of your order.
If your goods arrive damaged, you MUST inform us at email@example.com within 24 HOURS so we can inform the relevant courier immediately and initiate the claims process. Failure to do so may mean we are unable to replace your damaged products.
Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged for carriage if we need to make a collection on their behalf and/or the order needs to be reshipped.
We do need to state that it is the customer's responsibility to ensure they are present to sign for their parcel. In no way can Predator Nutrition and/or any of its carriers be held liable for failed deliveries unless either party has been negligent in their duty to deliver.
International shipping and tracking
At Predator Nutrition, we provide attractive and competitive shipping prices to all of our worldwide customers no matter where they are. We make no profit on international shipments and make our international tracking service as hassle free as possible. Shipping costs are calculated during the Checkout of the order and are based on a number of factors such as the destination country, the number of items you have purchased and the weight of the parcel.
Flat Rate Shipping Costs for Selected Countries
(Prices in GBP)
The following table shows the shipping cost to the selected countries and if they qualify for FREE SHIPPING depending on the value and weight of the order:
Please Note: Free shipping applies to the first parcel only. A surcharge payment may be required If your order needs to be shipped in multiple parcels.
|Austria||£12.99||Free on orders over £190|
|Australia||£7.99 *||Free on orders over £160 (under 2kg) **|
|Belgium||£9.99||Free on orders over £140|
|Bosnia||£19.99||Free on orders over £260|
|Bulgaria||£18.99||Free on orders over £290|
|Canada||£7.99 *||Orders over £160 (under 2kg) **|
|Croatia||£16.99||Free on orders over £290|
|Czech Republic||£15.99||Free on orders over £220|
|Denmark||£11.99||Free on orders over £190|
|Estonia||£17.99||Free on orders over £290|
|Finland||£16.99||Free on orders over £229|
|France||£10.99||Free on orders over £165|
|Germany||£9.99||Free on orders over £140|
|Greece||£17.99||Free on orders over £290|
|Hungary||£16.99||Free on orders over £290|
|Iceland||£19.99||Free on orders over £260|
|India||£12.99 *||Doesn’t qualify for free shipping|
|Indonesia||£12.99 *||Doesn’t qualify for free shipping|
|Israel||£12.99 *||Doesn’t qualify for free shipping|
|Italy||£12.99||Free on orders over £190|
|Japan||£12.99 *||Doesn’t qualify for free shipping|
|Kuwait||£12.99 *||Doesn’t qualify for free shipping|
|Latvia||£17.99||Free on orders over £290|
|Lithuania||£15.99||Free on orders over £290|
|Luxembourg||£12.99||Free on orders over £150|
|Malta||£14.99||Doesn’t qualify for free shipping|
|Netherlands||£9.99||Free on orders over £140|
|New Zealand||£12.99 *||Doesn’t qualify for free shipping|
|Norway||£6.99 - £13.99||Free on orders over £210|
|Poland||£16.99||Free on orders over £229|
|Portugal||£14.99||Free on orders over £229|
|Qatar||£15.99||Doesn’t qualify for free shipping|
|Republic of Ireland||£9.99||Free on orders over £155|
|Romania||£17.99||Free on orders over £290|
|Saudi Arabia||£9.99 *||Doesn’t qualify for free shipping|
|Serbia||£15.99||Free on orders over £260|
|Singapore||£12.99 *||Doesn’t qualify for free shipping|
|Slovakia||£14.99||Free on orders over £220|
|Slovenia||£16.99||Free on orders over £290|
|Spain||£13.99||Free on orders over £190|
|Sweden||£14.99||Free on orders over £229|
|Switzerland||£10.99||Free on orders over £160|
|United Arab Emirates||£12.99 *||Doesn’t qualify for free shipping|
|USA||£7.99 *||Free on orders over £135 (under 2kg) **|
* Parcels over the weight of 2kg will be charged depending on the weight of the parcel.
**Parcels over the weight of 2kg will not qualify for FREE SHIPPING and therefore will be charged depending on the weight of the parcel.
If your country isnt in the list above, please contact our customer service team on +441135329420 to find out if we can ship to you and costs. In most cases for parcels under 2kg there will be a shipping charge between £7.99 and £12.99.
Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.
|Country||Standard Shipping||Express Shipping|
|Austria||3 - 6 Days||2 - 4 Days|
|Australia||6 - 12 Days||2-4 Days|
|Belgium||3 - 6 Days||2-4 Days|
|Bosnia||3 - 6 Days||2-4 Days|
|Bulgaria||3 - 6 Days||2-4 Days|
|Canada||5 - 9 Days||2-4 Days|
|Croatia||3 - 6 Days||2-4 Days|
|Czech Republic||3 - 6 Days||2-4 Days|
|Denmark||3 - 6 Days||2-4 Days|
|Estonia||3 - 6 Days||2-4 Days|
|Finland||3 - 6 Days||2-4 Days|
|France||3 - 6 Days||2-4 Days|
|Germany||3 - 6 Days||2-4 Days|
|Greece||3 - 6 Days||2-4 Days|
|Hungary||3 - 6 Days||2-4 Days|
|Iceland||3 - 6 Days||2-4 Days|
|India||6 - 12 Days||2-4 Days|
|Indonesia||6 - 12 Days||2-4 Days|
|Israel||6 - 12 Days||2-4 Days|
|Italy||3 - 6 Days||2-4 Days|
|Japan||6 - 12 Days||2-4 Days|
|Kuwait||6 - 12 Days||2-4 Days|
|Latvia||3 - 6 Days||2-4 Days|
|Lithuania||3 - 6 Days||2-4 Days|
|Luxembourg||3 - 6 Days||2-4 Days|
|Malta||3 - 6 Days||2-4 Days|
|Netherlands||3 - 6 Days||2-4 Days|
|New Zealand||6 - 12 Days||2-4 Days|
|Norway||3 - 6 Days||2-4 Days|
|Poland||3 - 6 Days||2-4 Days|
|Portugal||3 - 6 Days||2-4 Days|
|Qatar||3 - 6 Days||2-4 Days|
|Republic of Ireland||3 - 6 Days||2-4 Days|
|Romania||3 - 6 Days||2-4 Days|
|Saudi Arabia||6 - 12 Days||2-4 Days|
|Serbia||3 - 6 Days||2-4 Days|
|Singapore||6 - 12 Days||2-4 Days|
|Slovakia||3 - 6 Days||2-4 Days|
|Slovenia||3 - 6 Days||2-4 Days|
|Spain||3 - 6 Days||2-4 Days|
|Sweden||3 - 6 Days||2-4 Days|
|Switzerland||3 - 6 Days||2-4 Days|
|United Arab Emirates||6 - 12 Days||2-4 Days|
|USA||5 - 9 Days||2-4 Days|
Rest of the world
Countries that have not been listed above will incur a standard shipping charge of £9.99 for parcels up to 2kg in weight. Parcels above the weight of 2kg will incur an additional shipping charge depending on the weight of the parcel:
|British Virgin Islands||Malaysia||Svalbard and Jan Mayen|
|Cyprus||Mexico||US Minor Outlying Islands|
|Falkland Islands||Monaco||Vatican City|
|Faroe Islands||Montenegro||Virgin Islands|
Please be aware that import duties and taxes may apply upon receipt of orders shipped. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country. These depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.
International Reshipment Charge
If the courier has to re-deliver a parcel, due to a fault of the customer, there will be a charge to cover reshipment plus handling fees. Please contact us to provide further information as shipping charges will vary based on weight and destination.
If the Supplier has to re-deliver a parcel due to a fault of the customer, there will be a charge of at least £7.50 to cover our freight, shipping and handling costs.
Please be aware that orders sent to PO Boxes could attract additional charge for the amount of £9.
We do need to state that it is the customer's responsibility to ensure they are present to sign for their parcel. In no way can Predator Nutrition or its delivery partners be held liable for failed deliveries unless either party has been negligent in their duty to deliver.